Shipping PolicyShipment processing time
All orders are processed within 1 business day and usually sent out within 1 week. Orders are not shipped or delivered on weekends or holidays (or during unforseen kiln melt downs).
If we are experiencing a high volume of orders, shipments may be delayed by a few days more. We'll let you know if this is the case when you place your order. Please allow additional days in transit for delivery.
Shipping rates and delivery estimates
Shipping charges for your order (if applicable) will be calculated and displayed at checkout. Deliveries usually arrive between 1 and 2 weeks from order.
Delivery delays can occasionally occur, see above.
Shipment to P.O. boxes or APO/FPO.
At this time Mighty Mud Mixer only ships to deliverable addresses in the Continental United States.
Shipment confirmation and Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
If you are in the State of Tennessee we will have to charge you sales tax, otherwise no tax will be applied.
Mighty Mud Mixer is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Please visit our Return and Refund Policy page to find detailed information about options and procedures for returning your order.